How to Avoid Patient No-Shows
In a perfect world, there would be zero no-shows. All patients will keep time and arrive promptly at your medical practice. But that is a dream. No-shows are a nightmare for every medical practitioner in the business. Apart from investment in an automated appointment confirmation system, there are some strategies that your office can employ to reduce the number of no-shows in your office.
After reading this article, try and act upon the following tips. You will be surprised by the effect that they will have on the efficiency of your medical practice.
The use of an automated appointment reminder system
This has become a must-have resource for many medical practices in the country. The advantages that your office stands to gain are enormous. The internet-based system allows for patients to book for the available slots at your practice. It also sends periodic reminders and allows patients to cancel early. Even if the client is a no-show, you can book a walk-in patient in that slot.
The use of a waiting list
It might sound like a pretty old-school move but it is a fallback plan that never fails. It is recommended that you keep an active list of patients who can easily fill gaps. These patients must be able to come to you on short notice.
Have a written policy
In your medical practice, put up a very strict policy about missed appointments. The policy can be at a very public place in your office. You can also… Read more “How to Avoid Patient No-Shows”